Personal Data Protection

9wicket pro Privacy Policy — Your Data Is Safe With Us

We believe that protecting every user's personal data is a fundamental right. All information you provide on 9wicket pro is stored and managed in accordance with the highest security standards.

Last Updated: January 2026
Written in Bangla
SSL Secured
Your Data Is Never Sold

9wicket pro never sells your personal information to third parties. Your data is used solely to deliver our services.

SSL Encryption Protection

All pages and transactions on the site are protected with 256-bit SSL encryption. No data can be intercepted between your browser and our servers.

You Are in Control of Your Data

You can view, update, or delete your stored data at any time. This is your right.

Transparent Cookie Use

We use cookies only where necessary and to improve platform functionality. There are no aggressive tracking or advertising cookies.

KYC Data Secured

Copies of national ID or passport submitted for identity verification are stored in secure, encrypted storage, with access restricted once the verification process is complete.

Defined Data Retention Period

Your data is not retained indefinitely. It is deleted once the specified retention period expires or upon your request.

1Introduction & Overview

Welcome to 9wicket pro. This Privacy Policy ("Policy") explains how we collect, use, and protect your personal information. 9wicket pro is a trusted online gaming platform for users in Bangladesh, and protecting your personal data is one of our highest priorities.

By using our platform, you consent to the collection and use of your information as described in this Privacy Policy. If you disagree with any part of this policy, please discontinue use of our platform and contact our support team.

This Privacy Policy was last reviewed and updated in January 2026. You will be notified via a platform announcement if any significant changes are made in the future.

This policy is written in English for our users. In the event of any language discrepancy, the English version shall prevail.

2What Information We Collect

9wicket pro collects only the information necessary to provide its services. We do not request excessive or unnecessary data.

Personal Identity Information

  • Full Name (in Bangla and English)
  • Date of Birth (for age verification)
  • Current Address
  • Mobile Number
  • Email Address
  • National ID or Passport Number (for KYC verification)

Financial Information

  • Mobile Banking Number (bKash, Nagad, Rocket, etc.)
  • Transaction History & Amount
  • Deposit & Withdrawal Records

Gaming Activity Data

  • Game History & Preferences
  • Betting Information & Results
  • Bonus & Promotion Usage Records
  • Session Time & Activity Logs

Technical Information

  • IP Address & Device Information
  • Browser Type & Version
  • Operating System
  • Login Time & Date
Types of Data Reason for Collection Retention Period
Identity Information Account Creation & KYC 5 years after account closure
Financial Information Transaction Processing & Audit 7 years after account closure
Gaming Data Service Improvement For as long as the account remains active
Technical Information Security & Fraud Prevention 12 Months

3How We Collect Your Data

9wicket pro collects information through several methods. Each method is transparent and based on user consent.

Direct Data Submission

You provide information directly during registration, profile updates, or KYC verification. Your explicit consent is obtained before any such data is collected.

Automated Data Collection

When you access the 9wicket pro platform, certain technical information is collected automatically, such as your IP address, browser details, and page visit data. This information is used to ensure the security and performance of the platform.

Through Third Parties

During payment processing, mobile banking providers may share limited transaction-related information. This data is used solely for transaction verification.

4Purpose of Data Use

9wicket pro uses your information only for specific, transparent purposes. Details are outlined below:

  • Account Management: To create, manage, and secure your account.
  • Service Delivery: To ensure gaming, deposit, withdrawal, and bonus services are delivered.
  • Identity Verification: To complete age verification and the KYC process.
  • Fraud Prevention: To prevent money laundering, fraud, and unauthorized access.
  • Customer Support: To resolve your issues and provide assistance.
  • Service Improvement: To analyze data and enhance your gaming experience.
  • Legal Obligations: To meet the requirements of regulatory authorities.
  • Contact: To send important updates, offers, and notifications.
Our Commitment: 9wicket pro does not sell your data to marketing companies or use it for any unauthorized purpose.

5Data Sharing & Disclosure

9wicket pro does not generally share your information with third parties. However, limited data may be shared in the specific circumstances listed below:

Payment Provider

Information required to process transactions via bKash, Nagad, Rocket, or other mobile banking services is shared with the relevant providers. These providers operate under their own privacy policies.

Game Software Providers

Licensed game providers may receive limited session data for game operation purposes. Personal identity information is never shared with them.

Legal Authorities

Information may be shared with legal authorities in response to court orders, government directives, or lawful investigations. We always comply with applicable law in such cases.

Never Shared

  • Your data is never sold to advertising companies.
  • No information is shared with any third party without your consent.
  • Your information is not shared on any social media platforms.

6Cookies & Tracking

9wicket pro uses cookies to ensure the platform runs smoothly. Cookies are small text files stored in your browser that help recognize you on return visits.

Types of Cookies We Use

  • Essential Cookies: Required to maintain login sessions and ensure account security.
  • Functional Cookies: To remember your preferences and language settings.
  • Analytics Cookies: To improve our services by analyzing how the platform is used.
You can manage or delete cookies through your browser settings. However, disabling certain cookies may affect the functionality of some platform features.

What We Don't Do

  • No advertising or retargeting cookies are used.
  • No cross-site tracking.
  • Cookie data is not shared with third-party analytics companies.

7Data Security Measures

9wicket pro follows industry-leading standards to keep your data secure. Our security infrastructure is reviewed and updated on a regular basis.

  • 256-bit SSL Encryption: All data transmissions are secured.
  • Firewall Protection: Unauthorized external access is blocked.
  • Two-Factor Authentication (2FA): An extra layer of security at login.
  • Data Encryption: Stored data is also kept in encrypted form.
  • Regular Security Audits: Regular audits conducted by third-party security experts.
  • Staff Training: All staff are trained in data protection.
  • Restricted Access: Only authorized personnel have access to your data.
Security Breach: In the event of a data breach, we will notify affected users within 72 hours and take immediate action.

8Your Rights

9wicket pro believes you should have full control over your data. Your rights are outlined below:

  • Right to Access Your Data: You have the right to know what data we hold about you.
  • Right to Rectification: You may request the correction of any inaccurate or incomplete information.
  • Right to Erasure: You may request the deletion of your data under certain circumstances.
  • Right to Data Portability: The right to receive your data in a portable, structured format.
  • Right to Withdraw Consent: Right to opt out of marketing communications at any time.
  • Right to Lodge a Complaint: Right to object to how your data is used.

To exercise any of these rights, please contact our support team. We will typically process your request within 30 business days.

9Children's Privacy

9wicket pro strictly does not collect data from anyone under the age of 18. Our platform is designed for adults only.

Date of birth is verified at registration, and any account belonging to a minor is immediately closed. Should we inadvertently collect data from a minor, it will be deleted as soon as we become aware.

18+ If you suspect that a minor — your child or someone you know — is using our platform, please notify our support team immediately.

10Policy Changes

9wicket pro may update this Privacy Policy from time to time. Changes may be driven by new services, legal requirements, or improvements to our security practices.

  • A platform notice will be published for any significant changes.
  • The date and a summary of any changes will be noted on this page.
  • Continued use of the platform after any changes constitutes your acceptance of the updated policy.
  • If you do not agree with the changes, you will have the option to close your account.

The date of the most recent update is always shown at the top of this page. We recommend reviewing this page regularly.

11Contact

If you have any questions, concerns, or requests regarding this Privacy Policy, please get in touch with us. 9wicket pro's dedicated privacy team is ready to assist you.

Support Hours
24 Hours / 7 Days
Response Time
30 Business Days

Play with Confidence on 9wicket pro

Your data is protected, your privacy is respected. Register for free today and enjoy a secure gaming experience.

Your Data Is Secure
SSL Encryption
KYC Verification
24/7 Support
18+ Responsible Gaming Notice

9wicket pro is for users aged 18 and above only. Treat gaming as entertainment, not a source of income. Play within your means and take breaks when needed. For more information, visit our Responsible Gaming View page.

বাংলা